Patrick Moore

Hello, my name is Patrick Moore. I work in telecommunications and I specialize in making things work that others can't.

Patrick Moore has spent the last 21 yrs working in the telecommunications industry in some capacity. He began his career as an IT Clerk/Help Desk analyst at Telecom*USA, then the 3rd largest long distance carrier in the US.

From there Patrick Moore moved on to working as a technician for Powertel PCS, now T-Mobile. In this role he was heavily involved in the turn up of the first GSM network in Alabama and one of the first in the US.

Patrick then made the leap to more responsibility by coordinating the installation and turn up of 6 Class 5 voice switches for Deltacom, the largest CLEC in the Southern US. He worked his way up to management at Deltacom in the IT department, later transitioning to the Operational Excellence department as a Program Manager.

Patrick then took the expertise gained and leveraged that into some incredible experiences in consulting, both as an independent and as an employee of Alcatel-Lucent. He currently works in the Global Consulting division with Alcatel-Lucent dealing with projects all over the world.

Patrick Moore's expertise continues to grow every day due to the many projects in which he is able to participate. His specialization is in telecom Ordering, Provisioning, Activation, Inventory and all areas of Fulfillment; specifically in assessing a company's needs and designing a quality solution that addresses those needs.

Additionally, Patrick Moore is a Six Sigma Black Belt experienced in applying the methodology to service related industries.

Patrick is now looking for an opportunity to participate at the start up level with a company that can think "outside the box" in its delivery of services and products to its customers.

Patrick Moore's Background

Patrick Moore's Experience

Senior Consultant - Global Consulting at Alcatel-Lucent

February 2009

Telecommunications Consultant

Senior Project Manager at Deltacom

April 2008 - February 2009

Project Manager for Service Operations projects (Ordering, Provisioning, Service Assurance, etc.) as well as portfolio management of all non PMO managed projects.

Principal Consultant at JKM Consulting Inc.

January 2006 - April 2008

Offering Information Technology Services, as well as general Project Management and Telecommunications related consulting services.

Program/Project Manager at ITC^DeltaCom

October 2003 - January 2006

Management of process improvement, line conversion and other quality initiatives.

Manager of Systems Analysis at ITC^DeltaCom

January 1998 - October 2003

Managed group of System Analysts/Project Managers responsible for requirements gathering/documentation and management of the SDLC. Also responsible for planning of EAI activities, including design of the company OSS architecture. From 2000 to 2002 had additional oversight of the Software Quality Assurance department.

Patrick Moore's Education

Jacksonville State University

1988 – 1993


Concentration: Mathematics/English

Patrick Moore's Interests & Activities

Social Networking, Social CRM, Social Business, mobile applications, iOS, Android, web applications, golf